PRICING
How this is priced, and why there's no number on this page.
We price against the work, and the work is different in every business. Publishing a figure before understanding your operation would either overcharge you or set an expectation we would have to break. Here is the shape of every engagement instead.
Pilot call
FREE — ABOUT TWENTY MINUTESYou describe a week that went wrong. We say whether an Operations Diagnostic would find anything worth fixing, and if the answer is no, you hear it on the call.
BEST FOR
Finding out whether there is a problem worth paying to fix.
Operations Diagnostic
ABOUT TWO WEEKS — QUOTED AFTER THE PILOT CALL, PAID IN FULL, UPFRONTEvery system, process and procedure in the business mapped, with time spent beside the people who run each one. The exceptions found, one number baselined from your own records and signed, and a demo on your own data. It ends with a ranked plan and a proposal for a one-workflow pilot, and you keep all of it.
BEST FOR
Seeing the whole business clearly before anything is built.
Pilot
ONE WORKFLOW — HALF AT THE START, HALF ON COMPLETIONOne workflow, built inside the systems you already run. It is tested on your real past work, then runs in shadow mode beside the old way until it beats the baseline the Diagnostic signed.
BEST FOR
Proving one workflow on your real work before you commit to more.
Build
IN STAGES — EACH HALF AT THE START, HALF ON COMPLETIONThe next workflows, one stage at a time. Each stage is quoted on the work, connected to the tools you already own, and tested side by side before it goes live.
BEST FOR
Extending what the pilot proved, without betting the operation on it.
Run & Improve
MONTHLY RETAINER — TWELVE MONTHS, SIXTY DAYS' NOTICE EITHER WAYMonitoring, maintenance, changes when your systems change, and the next improvement on the list, reported against your own baseline.
BEST FOR
Keeping working systems working, with one accountable party.
The rules we price by.
- Priced against the labour it displaces, not against competing software.
- No fixed prices. Scope drives price, and we quote after we understand the work, not before.
- The first engagement is deliberately small, so leaving is cheap if it is not working.
- The Diagnostic is paid in full, upfront. The pilot and each stage of the build are paid half at the start, half on completion.
- No licence fees, no per-seat charges. Nothing stops working if you leave, and everything stays yours.
On the pilot call we scope the Operations Diagnostic and give you a number. If the number is wrong for your business, we will say that too — a Diagnostic that recommends doing nothing is a legitimate outcome, and we would rather lose a build than sell you one you did not need.
Bring us one bad week.
Book a pilot call. Tell us where the week goes wrong, and we’ll tell you what an Operations Diagnostic would map and measure.
The first paid step has a clear scope and an end date, and the pilot after it is one workflow — not a platform, and not an open-ended retainer.
Free · 20 minutes · no commitment